Technical Institute for Tourism and Hotel Sciences (TITH)

About the program
Program rules
Program courses
Academic staff

Through the program of the Technical Institute for Tourism and Hotel Sciences (TITH) and in cooperation with the Ministry of Tourism, the Syrian Virtual University (SVU) aims to qualify technicians who have required basic skills in the field of tourism and hotel sciences as this certificate constitutes the first and necessary base in the applied technical qualification for a high school diploma holder whom it helps to quickly enter the labor market. The program provides the opportunity of qualifying holders of high school diploma (modern and old) be it scientific, literary, commercial, professional, hotel or any other high school diploma approved by the University Council, with the aim of developing their capabilities and enabling them to acquire professional skills required in the labor market

The program aims to achieve the following:

To prepare and qualify students in accordance with their specializations in the fields of tourism management, hotel management and tourism marketing, and to provide them with advanced scientific knowledge in these fields during a relatively short qualification time period.
To shape and develop the student’s scientific and technical personality by taking advantage of all the benefits offered by virtual learning and in accordance with the latest information and international standards, whereby students anywhere can continue their studies.
To develop the student’s social and professional status through a certificate that allows them to get better job opportunities and an opportunity to apply to the specialized promotion programs at the SVU to obtain a bachelor’s degree in tourism and hotel management, if he/she achieves in the institute the graduation rate approved by the councils regarding the terms of differentiation.

The institute includes three specializations: tourism management, hotel management and tourism marketing. Having completed the study, the student is awarded a technical diploma in tourism and hotel sciences and the specialty they studied.

Learning Outcomes

The following are the educational outcomes of the TITH program:

One of the most important qualities that a tourism and hotel management graduate should have is the ability to:

• understand and gain knowledge:

Upon obtaining the certificate, the student will be able to demonstrate knowledge and understanding in:

First: Tourism Management:

To learn about the principles, functions and entries to tourism management.
To recognize the importance of tourism management in modern organizations.
To acquire a knowledge base in tourism management.
To identify the historical eras, places and tourist attractions.
To closely examine the work of travel and tourism companies.

Second: Hotel Management:

To learn about the principles and functions of hotel management.
To be familiar with the services provided at a hotel.

Third: Tourism Marketing:

To learn about tourism marketing jobs.
To understand customer communication techniques and service promotion techniques.
To understand customer needs and desires.
To learn about the historical eras, places and tourist attractions.
To have first-hand knowledge of the work of tourism and travel companies and hotels.

• Mental skills:

First: Tourism Management:

Understanding how to analyze and design tasks to achieve the organization's goals.
Being able to deal effectively with the public.
Understanding managerial activities and tasks.
Understanding tourism companies and travel agencies work.

Second: Hotel Management:

The ability to provide reception and management services in hotels.
The ability to offer catering service, hospitality service, customer service and customer communication.

Third: Tourism Marketing:

Understanding how to develop marketing plans that serve business objectives.
Understanding customer communication techniques and service promotion techniques.
Understanding and translating customer needs and desires into adequate services and marketing options.

• Professional and Practical Skills:

Upon obtaining the certificate, the student will be able to demonstrate professional and practical skills in:

First: Tourism Management:

Assisting in business analysis and design in order to achieve the objectives of the organization.
Assisting in the efficient implementation of functions and activities.
Assisting in the follow-up of action and decision making to ensure the effective achievement.

Second: Hotel Management:

Providing reception services and hotel room supervision.
Providing catering and hospitality services.

Third: Tourism Marketing:

To assist in the application of marketing functions.
To assist in the development of marketing plans that serve business objectives and the follow-up of implementation.
To analyze, understand and translate customer needs and desires into adequate services.

• General and transferable skills:

The ability to effectively work within a team.
Demonstration of personal commitment and responsibility in carrying out work according to the professional standards and ethics.
Acquisition of positive values in practice, such as honesty, integrity, credibility, justice and equality.
Self-management, individual initiative and personal motivation capacity.
The ability to communicate, influence, get ideas and results across by presenting them with appropriate means.
The ability to interact positively with others regardless of different personalities and diverse areas of work.
Self-awareness, cultural openness, acceptance of others and adaptation to others.
Self-learning and continuous professional development.

Registration

Students from inside and outside Syria who hold a high school diploma –be it scientific, literary, hotel vocational (all specializations), commercial, Women's Vocational,or any other one approved by the University Council – are admitted to the program of the Technical Institute for Tourism and Hotel Sciences. Admission is made through a general differentiation according to the high school rate, so that the minimum acceptance rate is 50% of the high school rate after the religious education mark is taken out. The University Council is authorized to amend the acceptance rates at the beginning of each term according to the approved intake policy and the university’s intake capacity.

In each term, the student can register for a maximum of 38 credit hours (including English language courses) if all selected courses have open classes and respect the prerequisite feature of other courses.

In each term, the student can register for courses totaling 15 credit hours minimum (including English language courses) if all the selected courses have open classes and respect the prerequisite feature of other courses.

The student can choose the specialization after passing a minimum of /10/courses.

The student shall sit for a placement test in the English language, and shall be exempt from the levels deemed to be passed.

Studying duration

The study period is deemed to be a minimum of two years and a maximum of four years.

Costs and Fees

SVU studying fees and costs by term

Success and graduation conditions

The student is considered to have passed to the following year, if he/she is able to obtain a minimum number of credit hours (including the English language ones) as shown in the following table. The English language levels from which the student is exempted are determined according to the placement test as a minimum part. The exempted course-equivalent credit hours are calculated as part of this minimum in addition to the previously obtained credit hours, and are included in the passing calculation.

Year	The minimum number of credit hours that the student must pass
Second	45

Success and Graduation

The coefficients of each course are distributed as follows:

Student's activities: not exceeding 25% of the course's coefficient.
Exam: not less than 75% of the course's coefficient.

Each course activities must include at least one assignment to help the student acquire the professional and practical skills defined in the reference and academic standards.

The student is considered to have passed the course if he/she:

obtains a final score in the course of more than or equal to 60%, a minimum of 40% of the exam mark, and a minimum of 40% of the activities mark.
achieves the academic outcomes of the course.

In case of failing the course, the students must retake it in full with the assignments and exams and fully pay the costs.

The student is considered a graduate with a certificate from the Technical Institute for Tourism and Hotel Sciences provided that he/she passes all the scheduled courses of the program within the approved time period.

Courses list:

Theoretical courses are taught through the Syrian Virtual University system, and practical courses are taught at training centers and technical institutes for tourism and hotel sciences affiliated to the Ministry of Tourism.

First - General Courses Block:

Code	Course Name(EN)	Course Name(AR)	Prerequisite Codes	Prerequisites Names	CH_TC	CH_PC	WL_TC	WL_PC	TH_C	CRD_C	Level
GMA401	Introduction to Statistics	مدخل إلى الإحصاء	-	-	24	24	24	24	96	4	4
GBS301	Virtual Learning Systems	أنظمة التعلم الافتراضي	-	-	24	18	24	12	78	4	3
BMN401	Introduction to Management	مدخل إلى الإدارة	-	-	24	18	36	18	96	4	4
BAC401	Introduction to Accounting	مدخل إلى المحاسبة	BMN401	Introduction to Accounting	24	24	24	24	96	4	4
BMK401	Introduction to Marketing	مدخل إلى التسويق	BMN401	Introduction to Accounting	24	18	36	18	96	4	4
GBS302	Computer Skills	مهارات الحاسوب	-	-	24	24	24	18	90	4	3
GBS401	Communication Skills	مهارات التواصل	-	-	24	18	36	18	96	4	4
GBS303	Entering Labor Market Skills	مهارات الدخول إلى سوق العمل	-	-	18	12	18	6	50	2	3
BMK502	Customer Behavior	سلوك العملاء	BMK401	Introduction to Marketing	24	18	48	18	108	5	5
Eng1	English Level 1	اللغة الإنكليزية مستوى (1)	-	-	18	24	18	12	72	3	3
Code	Course Name (EN)	Course Name (AR)	Prerequisite Codes	Prerequisites Names	CH_TC	CH_PC	WL_TC	WL_PC	TH_C	CRD_C	Level
Eng2	English Level2	اللغة الإنكليزية مستوى (2)	Eng1	English level (1)	18	24	18	12	72	3	3
Eng3	English Level3	اللغة الإنكليزية مستوى (3)	Eng2	English level (2)	18	24	18	12	72	3	4

Second - Core Courses Block:

Code	Course Name (EN)	Course Name (AR)	Prerequisites Codes	Prerequisites Names	CH_TC	CH_PC	WL_TC	WL_PC	TH_C	CRD_C	Level
TGT402	The Syrian Culture1	الحضارة السورية (1)	-	-	24	18	36	18	96	4	4
TGT403	The Syrian Culture2	الحضارة السورية (2)	TGT402	The Syrian Culture1	24	18	36	18	96	4	4
TGT406	Introduction to Hotel Management	مدخل إلى الإدارة الفندقية	TGT401	Introduction to Tourism	24	18	48	18	108	5	4
TGT401	Introduction to Tourism	مدخل إلى السياحة	-	-	24	18	36	18	96	4	4
TGT404	Syrian Intangible Heritage	التراث اللامادي السوري	TGT401	Introduction to Tourism	24	18	36	18	96	4	4
BMN601	Tourism Services Quality	جودة الخدمات السياحية	TGT401، BMK401	Introduction to Tourism, Introduction to Marketing	24	18	36	18	96	5	6
Code	Course Name (EN)	Course Name (AR)	Prerequisites Codes	Prerequisites Names	CH_TC	CH_PC	WL_TC	WL_PC	TH_C	CRD_C	Level
GLL401	Legislations in Tourism & Hotels	تشريعات سياحية وفندقية	TGT401، BMN401	Introduction to Tourism, Introduction to Management	24	18	36	18	96	4	5
BMK503	Sales Management in Tourism Establishments	إدارة المبيعات في المنشآت السياحية	BMK401	Introduction to Marketing	24	18	48	18	108	5	5
BMN502	Health and Safety in Work Environment	الصحة والسلامة المهنية	TGT401، BMN401	Introduction to Tourism, Introduction to Management	24	18	48	18	108	5	5

Third - Tourism Management Courses Block:

Code	Course Name (EN)	Course Name (AR)	Prerequisite Codes	Prerequisites Names	CH_TC	CH_PC	WL_TC	WL_PC	TH_C	CRD_C	Level
TTM501	Cultural Tourism	السياحة الثقافية	TGT404، TGT405	Syrian Intangible Heritage, Archaeological Tourist sites	24	18	36	18	96	4	5
TTM502	Syrian Tourism Geography	جغرافية سورية السياحية	TGT404	Syrian Intangible Heritage	24	18	36	18	96	4	5
TTM601	Tourism Companies & Travel Agencies Management	إدارة شركات السياحة ومكاتب السفر	TGT401, BMK401	Introduction to Tourism, Introduction to Marketing	24	18	48	18	108	5	6
Code	Course Name (EN)	Course Name (AR)	Prerequisite Codes	Prerequisites Names	CH_TC	CH_PC	WL_TC	WL_PC	TH_C	CRD_C	Level
TTM602	Airlines Services Management	إدارة خدمات شركات الطيران	TGT401, BMK401	Introduction to Tourism, Introduction to Marketing	24	18	48	18	108	5	6
TTM604	Tours in Tourism Companies & Travel Agencies (practical course)	جولات في شركات السياحة ومكاتب السفر (عملي)	TTM601	Management of Tourism Companies and Travel Agencies	12	24	24	18	78	4	6
TTM603	Tour Guide Techniques	تقنيات الدليل السياحي	TGT501, GBS401, BMK502	Archaeological Tourism Sites, Communication Skills, Customer Behavior	24	18	48	18	108	5	6
TGT405	Tourism Archeological Sites	المواقع السياحية الأثرية	TGT401, TGT403	Introduction to Tourism, The Syrian Culture (2)	24	18	36	18	96	4	4
TTM606	Computer Applications for Tourism Companies & Travel Agencies (practical course)	تطبيقات حاسوبية في شركات السياحة ومكاتب السفر(عملي)	GBS302, TTM601, TTM602	Computer Skills, Management of Tourism Companies and Travel Agencies, Management of Airline Services	24	24	36	24	108	5	6

Fourth - Hotel Management Courses Block:

Code	Course Name (EN)	Course Name (AR)	Prerequisite Codes	Prerequisites Names	CH_TC	CH_PC	WL_TC	WL_PC	TH_C	CRD_C	Level
THM501	Operational Processes in Food Production	العمليات التشغيلية في إنتاج الطعام	TGT406	Introduction to Hotel Management	30	24	54	24	132	6	5
THM504	Operational Processes in Food Production (practical course1)	العمليات التشغيلية في إنتاج الطعام(عملي1)	THM501	Operational Processes in Food Production	12	24	24	24	84	4	5
THM503	Operational Processes in Food Service	العمليات التشغيلية في خدمة الطعام	TGT406	Introduction to Hotel Management	30	24	54	24	132	6	5
THM506	Operational Processes in Food Service (practical course1)	العمليات التشغيلية في خدمة الطعام (عملي1)	THM503	Operational Processes in Food Production	12	24	24	24	84	4	5
THM502	Housekeeping Supervision	إدارة الإشراف الداخلي	TGT406	Introduction to Hotel Management	24	18	48	18	108	5	5
THM505	Front Office Operations	عمليات مكاتب أمامية	TGT406	Introduction to Hotel Management	24	18	48	18	108	5	5
THM603	Front Office Operations and Housekeeping Supervision (practical course)	عمليات مكاتب أمامية وإدارة الاشراف الداخلي (عملي)	THM505, THM502	Front Office Operations and Housekeeping Supervision	12	24	24	18	78	4	6
Code	Course Name (EN)	Course Name (AR)	Prerequisite Codes	Prerequisites Names	CH_TC	CH_PC	WL_TC	WL_PC	TH_C	CRD_C	Level
THM507	Purchasing & Store Management	إدارة المشتريات والمخازن	TGT406	Introduction to Hotel Management	24	18	36	18	96	4	5
THM604	Computer Applications in Hotel Establishments (practical course)	تطبيقات حاسوبية في المنشآت الفندقية (عملي)	THM505، GBS302	Computer Skills, Front Office Operations	24	24	36	24	108	5	6

Fifth- Tourism Marketing Courses Block:

Code	Course Name (EN)	Course Name (AR)	Prerequisite Codes	Prerequisites Names	CH_TC	CH_PC	WL_TC	WL_PC	TH_C	CRD_C	Level
TMK501	Tourism Companies & Travel Agencies	شركات السياحة ومكاتب السفر	TGT401، BMK401	Introduction to Tourism, Introduction to Marketing	24	18	36	18	96	4	5
TMK504	Tourism Marketing Communications	الاتصالات التسويقية السياحية	BMK401	Introduction to Marketing	24	18	48	18	108	5	5
TMK502	Pricing in Tourism	التسعير السياحي	BMK401	Introduction to Marketing	24	18	48	18	108	5	5
TMK505	Development Strategies for Tourism Product	استراتيجيات تطوير المنتج السياحي	BMK401	Introduction to Marketing	24	18	48	18	108	5	5
Code	Course Name (EN)	Course Name (AR)	Prerequisite Codes	Prerequisites Names	CH_TC	CH_PC	WL_TC	WL_PC	TH_C	CRD_C	Level
TMK503	Distribution in Tourism	التوزيع السياحي	BMK401	Introduction to Marketing	24	18	48	18	108	5	5
TMK604	Tours in Tourism Companies & Travel Agencies (practical course)	جولات في شركات السياحة ومكاتب السفر (عملي)	TMK501، BMK502	Tourism Companies and Travel Agencies	12	24	24	18	78	4	6
TMK602	Tours in Hotels (practical course)	جولات في الفنادق(عملي)	TGT406، BMK502	Introduction to Marketing, Customer Behavior	12	24	24	18	78	4	6
TGT405	Tourism Archeological Sites	المواقع السياحية الأثرية	TGT401، TGT403	Introduction to Tourism, The Syrian Culture (2)	24	18	36	18	96	4	4
TMK606	Tourism Tours (practical course)	الجولات السياحية (عملي)	TGT405، BMK502	Archaeological Sites, Customer Behavior	12	24	24	18	78	4	6